Privacy Policy

At Scentscircle, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide when you interact with our website, such as through creating an account, placing an order, or subscribing to our newsletter.
• Payment Information: If you make a purchase, we collect payment details (e.g., credit card information) via secure payment gateways.
• Technical Information: IP address, browser type, device type, operating system, and website usage data collected through cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Process Orders: We use your personal and payment information to fulfill and manage orders placed through our website.
• Customer Service: To respond to your inquiries, requests, and provide support related to your purchases or other interactions with Scentscircle.
• Marketing & Communications: To send promotional emails, updates, and offers that we think may interest you. You can opt-out of these communications at any time.
• Website Improvement: We may use your technical data to improve our website functionality and user experience, including troubleshooting, data analysis, and testing.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting our business.
• Legal Obligations: We may disclose your information if required by law or in response to legal requests (such as a court order or government investigation).

4. Data Security

We take reasonable precautions to ensure that your personal information is protected. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or alteration of your data.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies to collect data about your browsing behavior. Cookies help us provide a better user experience by analyzing website traffic and preferences. You can control the use of cookies through your browser settings, though disabling them may limit some functionalities of the website

6. Third-Party Links

Our website may contain links to third-party websites. Scentscircle is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you can request a correction.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at [email].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly. We encourage you to review this page regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Scentscircle Email: info@scentscircle.com
Phone: +97155874575 | +97142289277
Address: DIB Warehouse, Al Asayel Street, Al Quoz Ind-4, Dubai, UAE